Hospice services are provided by a multi-disciplinary team, including Consultants in Palliative Medicine, nursing staff, therapists, a social worker and the Chaplain. The Patient/Carer Support Nurse supports carers and bereaved. Clinical Nurse Specialists in the Outreach team are also based at the hospice.
As well as nursing and medical care, the following people may also be involved in patient care.
The therapy team work closely together as well as some symptom management will also assist with mobility. They also carry out home assessments for patients being discharged home, and will arrange for the supply of mobility / disability equipment and aids.
The aim of the hospice is to provide physical, emotional and spiritual support to patients and their carers.
The Chaplaincy team are here to care by offering friendship, a listening ear, a shoulder to lean on, counselling and prayer, whichever is most appropriate for the individual.
The chaplains are available to everyone, of any faith, or of non.
The social worker will assist with practical issues e.g. arranging financial support, and will be involved in discharge home by arranging the necessary support services in the community. If patients are being discharged to a nursing home, then she may help the patient by arranging visits to view various homes.
Support for carers is offered in several ways, depending on whether individual or group support is required.
Monthly carers’ groups are held for all relatives and friends of people connected with the hospice, either as in-patients or day care patients, or through the Outreach Nursing Service. The group provides an informal, friendly atmosphere where carers can meet with other carers and take the opportunity to discuss any issues, or just relax and enjoy a break from caring.
The patient/Carer Support Nurse attends the group to offer advice and is available to discuss any problems.
We believe that caring for dying people includes caring for the carers or relatives and friends, and so we offer a bereavement service for those who may need our support. We offer individual support in person or on the telephone, and also hold bereavement support groups.
We hold commemoration services where the bereaved have an opportunity to light a candle in memory of the person who has died.
Our Complementary Therapy Co-ordinator works with a team of qualified voluntary staff to provide a range of therapies, including massage and reflexology. Therapies may be offered to patients and their carers.
Our therapy rooms have coloured lights, fibre optic lights and an aromatherapy oil diffuser. Gentle music is often played during treatments and hopefully the experience will provide relaxation and some distraction from pain and symptoms.
We are partnered with Nottinghamshire Healthcare, a major provider of mental health, intellectual disability and community healthcare services for the people of Nottinghamshire. They see about 190,000 people every year. More information can be found here.
Health care professionals can refer patients for specialist palliative care services by phoning Call for Care on 01623 781 899.